WordPress Support Services

Do you have you the time and expertise to manage and monitor your WordPress website? Can you ensure it is up to date with the latest version of WordPress and secure from internet borne threats and alerted should it be compromised?

Blue Cloud’s WordPress Support Services provide you with the support you need to keep your website secure and your business online – allowing you to concentrate on your business.

For a fixed monthly fee, we will monitor and manage your website keeping it secure from being hacked and safe from harm. We will keep WordPress, plugins and theme up to date, run regular backups of your website, monitor your website for security breaches and be alerted should it go offline.

We also provide additional hours per month that can be used to make minor changes to your website such as content editing, adding new pages or blog posts.

Our WordPress Support plans are detailed below:

Starter

£7.50

PER WEBSITE/MONTH

Take the First Steps
to Secure Your Website

Secure Off-Site Backups (weekly)
Security Review & Lock-down
Specialist WordPress Web Hosting
£25.00 Setup Fee

Essential

£30

PER WEBSITE/MONTH

Complete Maintenance of
your WordPress Website

Secure Off-Site Backups (daily)
Security Monitoring
WordPress Core Updates
Theme & Plugin Updates
Performance Monitoring
Security Review & Lock-down
Up-Time Monitoring
Hack Clean-Up
Specialist WordPress Web Hosting
Add-On Hours Available
No Setup Fee

Premium

£75

PER WEBSITE/MONTH

Want Extra Peace of Mind?
Premium Features at a Low Cost

Includes Essential plus:
Secure Off-Site Backups (real-time)
Eyes On Your Site
1 Hour Support/Monthly
Additional Add-On Hours Available
No Setup Fee

If you wish to include more than one website in your plan then please contact us to find out what discounts we can offer.

Additional Options

Options that can be added to our plans include:

WooCommerce Support £20.00 pm | Website Performance Optimisation £80.00 one off fee

Our Core Features

Both our Essential and Premium plans include:

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Security Review

When you sign up to our support plan, we will first perform a complete security review of your website. Based upon the results, we will then secure your website to ensure it is not vulnerable and safe from attack.

Backups

Backups are critical for your website. If your website is hacked, then it is essential that you have a backup to recover from. Our WordPress backups take a complete snapshot of your website and database allowing us to recover it quickly.

Updates

To ensure your website is secure we will perform regular updates to the WordPress core, plugins and theme. This keeps your website up to date with the latest software versions and reduces the risk of it being exploited.

Security Monitoring

With our partner Sucuri, we will monitor your website for security breaches such as a malware infection. In the rare occasion a website gets hacked, we clean up the hack quickly before you or your customers notice.

Up-Time Monitoring

If your website goes offline, you could lose business. Our up-time monitoring will monitor your website 24/7 and we will be immediately alerted should it go offline, allowing us to respond quickly to bring it back online.

Performance Monitoring

A slow website can negatively impact your google ranking as well as frustrating visitors. Our performance monitoring will alert us should your website run slow, allowing us to solve the problem or recommend improvements.

Hack Clean-Up

If your website is compromised, then we will clean up the problem and get your website back online quickly. So confident are we that this will not happen that the cost cleaning your website and getting it back online is included in the price.